This one was a real shame. This was one of the
finest original T-20 toasters I've ever seen on eBay. The
shipper ("beachmoney") wrapped the toaster in
newspaper. Note she didn't crumple the paper and pack around it,
but rather she sat the toaster on a stack of newspaper and
pulled the newspaper up tight around the toaster. Even though
there was perhaps a quarter-inch of paper between the handles
and the box, there was no other padding.
I offered to send this back at my expense and
have her refund just the purchase price. She said "There is
absolutely no way that toaster could've broken in transit! It
was packed GREAT.... Guess you should've insured."
Here's another shipper who thinks buying
insurance means you aren't responsible for your own actions. If
you shoot someone and they don't have medical insurance, that
doesn't mean you won't go to jail. If you pack a toaster with
insufficient padding, that doesn't mean the insurance company
will pay. You're responsible when you do something dumb.
In this case I was able to get a refund
through PayPal for the full amount, including shipping. Had
Lorna agreed to deal with me directly she could've avoided
reimbursing me for the shipping costs. But again, she's another
person who would rather be bitter and angry than take
responsibility and save some money.
EBay ID: Beachmoney
Name: Lorna Jackson
Email: firstname.lastname@example.org, email@example.com,
Address: 1202 Rice Avenue, Lima, OH 45805